Customer feedback

Make room for honest feedback.

Give customers a place to share their experience and help prospective customers understand what your business offers.

Original RightWay illustration of a business owner responding to feedbackOriginal RightWay illustration

A clear, respectful process

Feedback should be useful to everyone.

RightWay profiles can bring customer feedback together with public business information. Invite honest feedback, keep your responses professional, and follow the platform’s current review and privacy rules.

  • Share a direct link to your profile
  • Ask for feedback without steering the response
  • Respond without sharing private information
  • Check current plan details for review controls
Explore feedback service
Original RightWay illustration of a business owner reviewing customer comments

A thoughtful approach

Three simple steps

A clear invitation and a thoughtful response help keep feedback useful and respectful.

01

Share your profile

Send customers your public profile link after a real interaction.

02

Invite honest feedback

Ask for an accurate account of their experience, without asking for a particular score.

03

Respond with care

Thank customers for their time and address concerns without revealing private details.

Your next chapter starts here

Make it easy to hear from your customers.

Start with a public profile and a direct link you can share after a real customer interaction.